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Account Settings

Communication Preferences

Stay Connected. Stay Informed. Stay in Control.

Your account. Your preferences. Your way. At uncvr.ai, we believe communication should work for you — not the other way around. This page lets you choose exactly how (and if) you'd like to receive important updates about your account.

Why Are We Asking?

We're committed to respecting your time and your inbox. Rather than assume how you want to hear from us, we're asking directly. Your preferences help us:

  • Deliver what matters — Account updates, payment reminders, and service notifications
  • Respect your boundaries — We only contact you through channels you approve
  • Keep you compliant — Ensure you never miss critical deadlines or obligations

What's Optional?

Text messaging is entirely optional. While it's our fastest channel for urgent updates, we understand it's not for everyone. You can always choose email or phone calls instead — or opt out entirely (though we don't recommend it).

Communication Disclosure & Consent

By selecting your communication preferences below, you acknowledge and agree to the following:

uncvr.ai and its affiliates may contact you regarding your account, including but not limited to: billing statements, payment reminders, service updates, scheduled appointments, policy changes, and time-sensitive notifications.

  • Message & Data Rates: Standard message and data rates may apply for SMS/text communications based on your mobile carrier plan.
  • Frequency: Message frequency varies based on account activity and your selected preferences. You may receive up to 8 messages per month via text, unless urgent account matters require additional communication.
  • Your Rights: You may modify your preferences at any time by returning to this page or contacting our support team. Opt-out instructions are included in every communication we send.
  • Privacy: Your contact information is never sold or shared with third parties for marketing purposes. View our full Privacy Policy for details.

Your Contact Information

Choose Your Communication Preferences

Select one or more options below. A response is required to proceed.

  • Monthly account statements and billing summaries
  • Payment confirmation receipts
  • Service change notifications
  • Policy updates and terms changes
  • Scheduled maintenance alerts
  • Quarterly account reviews (when applicable)

Frequency: 2-6 emails per month based on account activity

  • Payment due date reminders (3 days before)
  • Payment confirmation alerts
  • Urgent service notifications
  • Appointment reminders
  • Time-sensitive account alerts

Up to 8 messages per month | Reply STOP to cancel anytime

  • Past-due payment notifications
  • Critical account status updates
  • Service interruption alerts
  • Personalized account consultations (by request)
  • Urgent matters requiring immediate attention

Only when necessary — typically 1-2 calls per month maximum


Questions about your communication preferences?Contact our support team

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