Never lose a customer to silence.
uncvr.ai sits on top of your CRM, monitors every conversation, and surfaces silent churn signals across four intelligence lenses — closing the loop with human-approved outreach before customers disappear.
4 lenses
of churn intelligence
2-way
CRM command center
14-day
free trial
12
cancel intent detected8
reps need to reply23
gone quiet this week5
reps need coachingThe Problem
Silent churn is killing your retention.
Most CRMs record conversations. None of them warn you when those conversations are failing. uncvr.ai is the missing intelligence layer — the command center that watches what your team can't.
Leads go cold
Reps get busy. Conversations stall. Prospects slip out of your pipeline before anyone notices.
Churn hides in plain text
Cancel intent, frustration, and competitor mentions live in messages — invisible without AI reading every word.
No supervisor visibility
Managers can't see which reps are ghosting customers or which accounts are drifting toward cancellation.
Reactive, not proactive
By the time a customer cancels, it's over. Most teams only act after the loss — not before.
Four Intelligence Lenses
Monitor conversations. Surface risk. Close the loop.
uncvr.ai watches every message so your team doesn't have to — and alerts you the moment a customer is at risk.
Sentiment Signals
LLM-graded customer messages automatically flag cancel intent, frustration, and competitor mentions. Every conversation analyzed, every risk surfaced — so nothing slips through unnoticed.
Response Delay
Supervisor accountability for unanswered messages. Know exactly which reps are leaving customers waiting and for how long — turning response time into a coachable, measurable metric.
Communication Ranker
Per-rep engagement metrics framed as coaching, not punishment. Surface who needs attention before performance issues become customer churn — proactively, not reactively.
Ghost List
Contacts who've gone quiet — surfaced before they cancel. Your Ghost List shows which customers stopped responding, so you can re-engage and close the loop before it's too late.
How It Works
Up and running in minutes. Retaining more customers in days.
01
Connect your CRM
Authenticate with your CRM account in minutes. uncvr.ai sits on top of your existing workspace — no data migrated, no workflows changed, no disruption to your team.
02
Monitor every conversation
Our AI reads every message, email, and call note across your accounts. Sentiment scoring, response time tracking, and engagement analysis run automatically in the background.
03
Surface at-risk contacts
Ghost List, Sentiment Signals, Response Delay, and Communication Ranker populate your command center in real time. Your team sees who needs attention — right now.
04
Close the loop
Human-approved messages and supervisor reminders ensure every at-risk contact gets attention. Lead faster. Communicate faster. Retain more customers.
Built for service businesses and agencies in every vertical
If your business runs on relationships and conversations, uncvr.ai was built for you.
Customer Stories
Agencies and service teams love uncvr.ai.
"uncvr.ai caught three accounts about to churn that our team completely missed. We re-engaged all three and retained them. The ROI was immediate."
"The Ghost List alone changed our entire retention strategy. We went from reactive to proactive overnight. No other tool gives us this visibility into at-risk contacts."
"It sits on top of our CRM with zero disruption. Sentiment Signals now tell us which conversations to prioritize every single morning — before our team even starts their day."
Pricing
Simple pricing. No surprises.
Every plan includes a 14-day free trial. No credit card required to start.
Every paid plan includes the full product
Sentiment monitoring on all conversations
Ghost List with drift scoring
Response Delay tracking
Communication Ranker
AI-drafted nudges, re-engages, callbacks & recovery messages
Reminder Tracker
Tasks with full GHL bidirectional sync
Sub-account isolation
Audit log
Unlimited reps
Solo
$97
/mo
Up to 1,500 monitored contacts
Single location, low-volume
Unlimited reps
Email support, 24-hour response
Practice
$397
/mo
Up to 5,000 monitored contacts
The right fit for most clinics and agencies
Unlimited reps
Priority email, 4-hour business-hours response
Multi-Site
$797
/mo
Up to 15,000 monitored contacts
3+ locations or high-volume agencies
Unlimited reps
Priority email + 60-min onboarding call + 30-day check-in
Enterprise
Talk to us
Custom contact volume
For agencies managing multiple sub-accounts, multi-location practices over 15K contacts, or any organization needing custom workflows
Unlimited reps
Dedicated CSM, custom SLA
Why we don't charge per rep
Your team isn't the cost driver — your conversations are. Add as many reps as your business needs. We'll never charge you more for hiring.
FAQ
We'll let you know when you're getting close, and you can upgrade anytime.
Yes — uncvr connects directly to your GoHighLevel account.
We don't store message bodies. They stream from your GHL when you need them. Sentiment analysis runs on metadata and message text we read in real-time.
Yes. Month-to-month, no contracts.
Email response within 4 hours during business hours, plus access to our setup playbook.
FAQ
Everything you need to know.
Authenticate your CRM account in the uncvr.ai dashboard in minutes. We read conversations, messages, and contact info — no data migration, no workflow changes. We sit on top of your existing CRM.
No. uncvr.ai is a two-way command center that sits on top of your CRM. It monitors and enhances what's already there. Your existing pipelines, workflows, and automations remain unchanged.
We read conversations (emails, SMS, call notes), contact records, and engagement history. We process this data to generate sentiment scores and risk signals — raw customer messages are never stored in our system.
Our LLM-graded sentiment model detects cancel intent, frustration, and competitor mentions with high accuracy. All signals are surfaced in your dashboard and human-reviewable before any action is taken.
Yes — 14 days free, no credit card required. Explore all four intelligence lenses (Sentiment Signals, Ghost List, Response Delay, Communication Ranker) with your live CRM data.
Any service business or agency using a CRM. Marketing agencies, home services, real estate, healthcare, coaching, insurance, SaaS, and more — if you manage ongoing customer relationships, uncvr.ai will help you retain them.
Absolutely. Ghost List respects your CRM segmentation — filter by pipeline stage, rep, tags, or custom fields. Alert thresholds are configurable per account on Growth and Agency plans.
Reminders are sent via email today. Slack integration is coming soon. You control frequency, which signals trigger alerts, and which team members receive them.
Cancel anytime — no long-term contracts, no cancellation fees. Your data lives in your CRM. We never export or retain customer information after you disconnect.
Ready to stop losing customers to silence?
Join agencies and service businesses already using uncvr.ai to lead faster, communicate faster, and retain more customers. Start your 14-day free trial — no credit card required.
No credit card required. Cancel anytime.